37. Is Life Really Easier In-House?

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  38. Why Do Law Firms Provide Coffee?

  4. How to Give Your Clients the Gift of Trust

  As you grab your 1st coffee of the day, or maybe your 3rd, do you ever wonder why your law firm gives out free coffee? Is it for your well-being or even mental alertness? Is it by convention? Is it magnanimity? it’s none of the above. It's all about perceived productivity. It’s so you don’t leave the office and go to the coffee shop across the street.
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  39. There Goes Another Client, Slipping Silently Away

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  Retention Part 1: Clients

  In any business, the first goal is always keeping what you have. This is the foundation onto which ambitions can be built. In law, the three key retention challenges at which we’ll look are clients, talent and finally market position.
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  40. Talent Retention Only Works With the Right Talent

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  Retention Part 2: Talent

  Talent retention means hiring the right talent, creating a learning environment in which they grow and flourish, and equipping them with the toolset and mindset to be effective problem solvers.