Lean Adviser Legal
Address the demands of global general counsel based on hundreds of daily conversations ALM has with readers and Global Leaders in Law members. Lean Adviser Legal takes thousands of learnings and provides lessons and tools to help law firms deliver the value clients are demanding, consistently and efficiently.
By addressing the most important issues prioritized by global general counsel, Lean Adviser Legal delivers a structured program to help you efficiently and consistently deliver high value to clients resulting in repeat business and long-term profitable relationships for all parties.
Retain Clients and Grow Business
Increase the value to clients through improved transparency and predictability, differentiating you from your competition. Adoption of lean discipline delivers reliability, predictability, and risk mitigation resulting in improved client relationships, which will deliver repeat business and referrals.
Deliver What Your Clients Want
Lean Adviser Legal helps you anticipate the issues your clients care about most so the service you provide exceeds expectations.
Rapidly Learn and Apply the Lean Law Discipline
Lean Adviser Legal was developed in partnership with Alex Geisler, a lean litigator with over 25 years of experience and author of the Lean Law Program. Lean Adviser Legal is an interdisciplinary program built by leveraging ALM experience working daily with the in-house community through top brands including Global Leaders in Law, Corporate Counsel and Women, Influence & Power in Law.
Partner, Duane Morris
Alex Geisler is a London-based litigation partner with Duane Morris. The roots of what would become his Lean Law Program go back to his early representations of auto manufacturers, a clientele known for its embrace of lean manufacturing principles.
ALM worked with Alex, leveraging our decades of experience serving the in-house community, hearing their concerns, building events and information solutions for them. ALM and Alex worked together to create Lean Adviser Legal, connecting the law firm to the demands of clients, as expressed by Lean Adviser GC, a Corporate Counsel Advance module.
You meet a firm and they pitch, but they don’t offer a system or a process. Law firms tell you what they do, but not how they do it. For me, there are three Rs which are Reliability, Recommendations and Risk. I give repeat business to firms which offer me proven reliability, in the sense of getting to the right outcome, within budget and on time. But also, the advice itself has to be business advice, which means I like recommendations and some assessment of risk.
Global Legal Director, Jaguar Land Rover
About Lean Adviser Legal
Lean Adviser Legal offers a process management approach that increases safety, predictability and reliability. Each lesson is designed to help lawyers deliver better strategy, improve efficiency and enhance client communications.
Meet Client Expectations
Clients expect you to develop and execute a plan that is efficient, effective and tuned to reflect known critical issues such as diversity of talent.
Define and deliver value to your client by building and supporting your relationship through continuous engagement, clear communication and out-of-the-box thinking on value-adds.
Provide Optimal Service
Build a transparent and frequently communicated plan based on project management best practices and leverage data analysis capabilities your client expects from every other workstream.
Create a working environment that cultivates trust in you and your firm by your client through sharing your work approach, your commitment to communication, allowing your client to focus on their day-to-day.
Make sure to provide a regular view into your work, the challenges, the opportunities so your client stays informed and is able to update their stakeholders with the best information possible.
Prioritize the relationship with your client from their expectations to your problem-solving process so you are reliable and viewed as a critical support system.
Understand Client Business
Learn your client's business and share that understanding with members of your firm so that you can anticipate and address the challenges clients face during, post and in-between engagements.
Download the Lean Adviser Legal Sample Package.
For more practical guidance content around the evolving role and global nature of a GC, including leadership, business navigation, career development, and legal department management, visit Corporate Counsel Advance.
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