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September 08, 2023 | Lean Adviser

35. Let's Blame The Clients, That Always Ends Well

Associates blame partners for work-life balance issues, while partners push responsibility along to clients with their unreasonable expectations. This is a perfect reminder of the disconnect that still exists in the 3-sided legal market.
2 minute read
July 28, 2023 | Lean Adviser

38. Why Do Law Firms Provide Coffee?

As you grab your 1st coffee of the day, or maybe your 3rd, do you ever wonder why your law firm gives out free coffee? Is it for your well-being or even mental alertness? Is it by convention? Is it magnanimity? it's none of the above. It's all about perceived productivity. It's so you don't leave the office and go to the coffee shop across the street.
3 minute read
July 21, 2023 | Lean Adviser

25. GCs Have To Deal With a Growing Mix of Stakeholders, You Can Help

State of the Industry Part 6 GCs don't get paid any more, however many stakeholders they support or however many hours in the day, evening, or a weekend it takes to do so.
3 minute read
July 14, 2023 | Lean Adviser

24. Your Clients Are Worried About Your Data Privacy and Cybersecurity

State of the Industry Part 5 Law firms store information about their corporate clients. This can include trade secrets, banking and financial data, information on their suppliers and customers. All of this can be highly sought after by bad actors.
3 minute read
July 07, 2023 | Lean Adviser

18. There's No Loyalty Among Clients, Nor Should There Be

It is well-documented that clients are unhappy with law firms. The reverse is also true. Law firms complain bitterly about lack of loyalty from clients. They're right, there is none. Nor should there be. In an era of panel reductions, there are plenty of things law firms can do to avoid the cut, but praying for loyalty isn't one of them.
3 minute read
Law Journal Press | Digital Book Pennsylvania Causes of Action, 12th Edition Authors: GAETAN J. ALFANO, RONALD J. SHAFFER, JOSHUA C. COHAN View this Book

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June 30, 2023 | Lean Adviser

23. How to Balance a GC's Ever-Changing Demands

State of the Industry Part 4 The reason in house departments keep saying they have it tough is because they do. For outside counsel, this presents an opportunity, and it's not one addressed with courtside seats. You have to pay close attention, ask the right questions and respond.
2 minute read
June 23, 2023 | Lean Adviser

22. Global Regulatory Compliance Is A Huge Problem for GCs - And You Too

State of the Industry Part 3 GCs are faced with a tsunami of new regulations from regulators and agencies all over the map. To the board, it's the GC's job to understand the operating environment and keep the company on the right side of regulators. How hard can that be? Incredibly hard.
2 minute read
June 16, 2023 | Lean Adviser

21. GCs Need to Bring Measurable Value to Their Businesses and You Can Help

State of the Industry Part 2 GCs tell us they are focused on "bringing measurable value to the business," but how can you help them do this and get meaningful credit for it?
4 minute read
June 09, 2023 | Lean Adviser

20. Fretting Over the State of the Legal Industry? Try Looking In the Right Place

State of the Industry Part 1: Introduction Specialize in your clients, understand their pressures and make tackling them your first priority. There's no avoiding an economic reality, but if you want to navigate the best path through it, focus on the clients and their problems. This lesson begins the series on the 6 most immediate GC challenges.
2 minute read
June 02, 2023 | Lean Adviser

29. The Way Big Law Reacts to Economic Cycles Is Unrealistic, Unhealthy and Inhumane

In any case, project or scenario, lean law says to identify the durable realities, accept them and work with them. When it comes to economic cycles, Big Law does the opposite.
3 minute read

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