Christopher Zegers can remember a time when he knew the password of almost everyone who worked at his firm. That is no longer the case for a myriad of reasons, the most obvious being that in an age of robust cybersecurity, people are no longer handing out passwords like they are candy at Halloween.

After more than two decades working in an IT capacity at multiple law firms—including Herrick Feinstein, O'Melveny & Myers and most recently the national firm of Lowenstein Sandler, where as chief information officer he and his staff provided support for over 600 users—Zegers is walking a different path.

He's just joined IT consulting firm Ivionics as the head of legal consulting. But he still has a lot of thoughts about how law firms will be continuing to grapple with tech-related challenges in the years to come.