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In the previous lesson, we talked about law firm health & hygiene, and how important it is in cultivating repeat business from clients. This week we move from client retention to talent retention, and consider what it takes to keep lawyers happy.

Let’s start with what lawyers want from their firms. Ask any lawyer what they like about their job and you’ll likely get a list of complaints. It turns out that lawyers are very good at knowing what they don’t want.

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