2. Maintain Lean Communication With Clients, Opponents and Others

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  3. Sequencing a Legal Project Is Critical to Meet Client Expectations

  3. Provide End-to-End Service to Your Client

  Clients appreciate that you first created a plan, then executed it, continually monitoring progress. This is the essential foundation of lean lawyering for your client.   
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  4. Executing a Legal Project

  3. Provide End-to-End Service to Your Client

  The execution stage is using your eyes to see what matters, using your hands to do the work, and then using your imagination to review it.
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  5. Lean Communications Are Relevant, Direct and Concise

  3. Provide End-to-End Service to Your Client

  It's time to think about the quality and nature of our engagements with clients. If you can be concise and helpful, the chances are that will translate into likeability. If you badger, bore or bewilder clients, the chances are you’ll be seen as just annoying. That’s one key reason why lean communications matters.