Twenty-one years ago, Thomas F. Segalla and several colleagues—including longtime personal and professional friend, Neil Goldberg—founded Goldberg Segalla. Today, the partnership they originated is one of the nation’s leading civil litigation defense firms. The firm’s growth has earned headlines, but the real story is about the principles that fueled that growth—principles embodied by Tom Segalla.

From the beginning, Tom envisioned a client service philosophy that eliminated the pressure to reach billable hour quotas, refocusing attorneys on developing long-term partnerships with clients, and searching for new ways to most efficiently and effectively serve firm clients. He was determined to establish relationships built on trust. The firm’s adherence to this philosophy led Goldberg Segalla to become one of the first firms invited into the Council for Ethical Billing, now known as the Claims and Litigation Management Alliance.