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August 20, 2018 | Lean Adviser

4. U.S. Bank GC: This Is What It Means to Know My Business

While law firms often perceive they're doing a pretty good job learning the client business, GCs have unique requirements that are helpful to review. Here's a Q&A with Sarah Stroebel, the Senior Vice President and Deputy General Counsel at U.S. Bank.
8 minute read
August 20, 2018 | Lean Adviser

10. Data Analytics in Practice

Attorneys and law firms can no longer afford to be proof that some stereotypes are based on truth. In the "new reality," clients are demanding that law firms be able to provide data and analytics of that data.
4 minute read
August 20, 2018 | Lean Adviser

7. Shared Goals Between Law Firms and Clients

Buyers and sellers of legal services share common goals — quality, reliability and value.
2 minute read
August 20, 2018 | Lean Adviser

When Things Don't Go According to Plan

Tools for evaluating new information and events and formulating a strategic response.
4 minute read
August 20, 2018 | Lean Adviser

5. The "Just in Case" Meeting

A 'Just in Case' meeting balances the lean-ness and addresses the possibility of missing something that creative thought might expose.
4 minute read
Law Journal Press | Digital Book Pennsylvania Causes of Action, 12th Edition Authors: GAETAN J. ALFANO, RONALD J. SHAFFER, JOSHUA C. COHAN View this Book

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August 20, 2018 | Lean Adviser

Employing "Just in Case" Strategies During Execution

Even lean lawyers build in time for creative thinking. Here's how they do it.
7 minute read
August 20, 2018 | Lean Adviser

3. Maintaining Lean Communication

Clients hate to be kept in the dark and then blindsided. But they also don't want to be burdened with every trivial detail.
2 minute read
August 20, 2018 | Lean Adviser

11. Maintain Lean Communication With Clients, Opponents and Others

Clients hate to be kept in the dark and then blindsided. But equally, they don't want to be burdened with every trivial detail.
4 minute read
August 20, 2018 | Lean Adviser

10 Questions to Ask Your Client at a Kick-Off Meeting

Open-ended questions are the starting place for understanding a client's objectives and formulating the plan to achieve them.
4 minute read
August 20, 2018 | Lean Adviser

1. How to Meet the Client Demand — Know My Business

The most challenging and yet the most critical aspect of understanding the client's company and its business is understanding its business model.
4 minute read

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    Legal Speak is a weekly podcast that makes sense of what’s happening in the legal industry.