Don’t forget you can visit MyAlerts to manage your alerts at any time.
July 15, 2022 | Lean Adviser
Whether it's inflated salaries in the talent wars, or hikes in insurance premiums, whatever happens to law firms gets passed on to clients. The medium of that pass-through is always the same — through hourly rates. But what are they based on?
By Lean Adviser Legal
2 minute read
July 7, 2022 | Lean Adviser
Insurers are hiking rates because malpractice payouts have grown exponentially, and because they fear that hastily recruited lawyers and hybrid working will make things worse. The way to secure attractive insurance rates is to have a good claims profile, and the keys to that are all in the fundamentals.
By Lean Adviser Legal
3 minute read
July 1, 2022 | Lean Adviser
Having established what clients are for, we ask what attorneys are for. Again, firms who get this right will navigate the downturn far better than those who don't.
By Lean Adviser Legal
2 minute read
June 24, 2022 | Lean Adviser
Not all firms are client-oriented. There is a spectrum spanning firms with a "commodity approach" at one end, and firms with a "professional service" approach at the other.
By Lean Adviser Legal
3 minute read
June 17, 2022 | Lean Adviser
In a bear market, clients become more strategic, they reduce demand, cut their spend, and spread the work around. The real impact is the shift in power from the talent back to the client. As the available work declines, and clients become more inquisitive and discriminating. Not just in rates, where traditional old sensitivities return, but in how the legal services are actually provided.
By Lean Adviser Legal
2 minute read
June 10, 2022 | Lean Adviser
Connecting with clients and bridging the disconnect in our profession is the single most important survival skill any law firm can develop. Every law firm wants to stand for something, and have a set of values, but be sure to make them clear, relevant and client-facing, because this is what will resonate.
By Lean Adviser Legal
3 minute read
June 3, 2022 | Lean Adviser
The simple but striking insight of taking an interest in the client's viewpoint can change everything. In effect, perhaps unwittingly, by asking clients just about a law firm's marketing campaign, it also finds out about the client's entire operation and about the disconnect in the legal profession. A devastatingly simple idea: direct communication aimed at learning the buyer's viewpoint.
By Lean Adviser Legal
2 minute read
May 27, 2022 | Lean Adviser
Touting past victories and tellling war stories tells prospective clients everything about other assignments for other clients, but nothing about what the firm stands for, and how those values could relate to that client's problems.
By Lean Adviser Legal
3 minute read
May 20, 2022 | Lean Adviser
There is a disconnect in the attorney-client relationship, and law firms may be perpetuating it while thinking they're fixing it.
By Lean Adviser Legal
3 minute read
May 13, 2022 | Lean Adviser
Which is more important, the attorney experience or the client experience? This sounds like a decent question, right? But it's not. It's the wrong question. How so? Because the attorney experience and the client experience are the same thing.
By Lean Adviser Legal
3 minute read
Consulting Magazine recognizes leaders in technology across three categories Leadership, Client Service and Innovation.
Celebrate outstanding achievement in law firms, chambers, in-house legal departments and alternative business structures.
The Daily Report is honoring those attorneys and judges who have made a remarkable difference in the legal profession.
We are seeking an associate to join our Employee Benefits practice. Candidates should have three to six years of employee benefits experienc...
Associate attorney position at NJ Immigration Law firm: Leschak & Associates, LLC, based in Freehold, NJ, is looking for a full time ass...
Seeking a compassionate and experienced estate administration attorney for growing boutique estate planning and elder law practice. Huge eq...
MELICK & PORTER, LLP PROMOTES CONNECTICUT PARTNERS HOLLY ROGERS, STEVEN BANKS, and ALEXANDER AHRENS
