By Lean Adviser GC | September 17, 2021
Technology generates data for lawyers to harness, as well as helping them to automate tasks that can be done more efficiently. So higher-value lawyers focus first on figuring out what your priorities and strategies are, and then the means to mine, analyze, and act on the data that helps deliver them.
By Lean Adviser GC | August 10, 2021
Outside counsel need to think of you as an extension of the business and provide you with actionable information and direction you can then take to your CEO. By doing that, they can get to be viewed by you as a business partner, someone who speaks their language, isn't a roadblock, and helps you get things done. That is providing real value.
Corporate Counsel | Best Practices
By Lean Adviser GC | July 12, 2021
The idea of "value" has been a buzzword in the legal industry for several years. And it typically meant encouraging firms to move beyond the billable hour to innovative fee packaging, lean staffing and other efficiencies. However, clients want more than that.
Corporate Counsel | Best Practices
By Lean Adviser GC | July 6, 2021
What is one of the top universal GC grievances? To be kept in the dark on a potential problem and then blindsided. In short, the job of outside counsel is to have your back, support the business and enhance your reputation.
Corporate Counsel | Best Practices
By Lean Adviser GC | June 21, 2021
You need to be able to depend on outside counsel to be available when you need them, in the sense of being flexible and responsive. The COVID-19 pandemic also highlighted other key attributes, including agility and urgency. These can be key differentiators between success and failure.
By Lean Adviser GC | June 7, 2021
Communication is key in any relationship. And your relationship with your outside counsel is no exception. What you want and need is tailored, focused information, which is packaged in a way you can bring to internal stakeholders to help you communicate an issue or industry-specific risk.
By Lean Adviser GC | May 31, 2021
2020 has tested relationships – and your relationship with your firm is not exempt. Crises can really identify the true, dedicated partners to you and your company. Firms who are there for their clients during crunch times become go-to firms for when things improve.
By Lean Adviser GC | May 17, 2021
Your roles as a GC include being a budget holder and a strategic adviser to the business. External counsel can support you in both of these areas. At the planning stage, they should develop a smart plan, then carefully assign talent to it, and so create a realistic budget.
By Lean Adviser GC | May 10, 2021
Law firms that deeply understand what makes you tick, take an interest in your business, your department objectives and can find ways to promote you, are the firms you are likely to engage with for the long-term.
Corporate Counsel | Best Practices
By Lean Adviser GC | April 26, 2021
It is not unreasonable for you to ask your outside counsel to plan for the unexpected, to manage it when it happens, and even to de-risk the assignment. In any other industry this would be called customer journey and it would be recognized as a key part of getting repeat business.
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