After a time-consuming effort to create a panel of preferred law firms, it is tempting for clients to declare victory. Understandably, most do. But that’s a bit like dancing on the 10-yard line. (For those who know nothing about American football, including one of the authors of this piece, that is apparently not a good thing to do.)
In our last piece on panels, we focused on panel creation, noting that clients often rubber-stamp large incumbents, which breeds complacency. While we remain optimistic about panels, the way they are created contributes to this result:
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