Increased acceptance of the Internet by law firms, publishers of self-help legal software and consumers of legal services alike, has amplified overall reliance on the Internet in both the production and consumption of legal services.
The Internet allows law firms to save money by conducting business more efficiently. But it also results in revenue diminishment because Internet acceptance allows others to offer substitute services. Law firms use the Internet for communications and research to cut costs and provide more services to clients. Nonattorneys use the Internet to offer software that allows users to forgo traditional legal services, resulting in a reduction of law-office revenues.
