While the news on COVID-19 grows worse and more confusing each day, one thing is clear: We are heading into a period of great uncertainty. No one knows how far the virus will spread, how much our daily lives will be impacted, whether travel and supply chains will be slowed or shut down completely, or how much our most vulnerable may suffer.
We are in the business of mediating complex disputes, and while we anticipate that the in-person participation of key individuals is going to be a challenge in the near future, we believe that the effective use of video conferencing holds promise for keeping mediations on track. In this article, we analyze the benefits of in-person participation, the historical challenges of video conferencing, and simple strategies for overcoming these hurdles.
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