Resources

Your words, your tone, the way you present your ideas, how often you share updates—these things, large and small, can determine the success of your client relationships, and by extension, your practice.

Download this Guide to start forming strong client communication skills using habit forming processes. You’ll learn common communication mistakes, how to avoid them, and best practices for ensuring the most successful outcomes for your practice.

This guide covers:

• How to make a positive, professional first impression
• How to boost your interview skills to uncover insights and build trust
• Set realistic expectations
• The importance of empathy and emotional intelligence

Starting your own business can be simultaneously exciting and nerve-racking. It requires careful planning, commitment, longer hours, and usually a reliance on an unsteady income at first.

Yet, the prospect of being your own boss, setting your own hours, building a business, and carving your own path can be extremely rewarding.

Download this eBook for a step-by-step guide that walks you through all the essentials to launch a successful law firm in the Digital Age, including:

• Choosing a practice area
• Establishing Your business
• Budgeting for success
• Finding an office
• Marketing your firm in the digital age
• Networking and earning clients

Modernizing your law firm requires more than just new technology. Updating your agreements to address today’s technology concerns is crucial.

Download this kit containing five optional provisions addressing a lawyer’s potential use of newer technology, billing, or legal requirements to secure private information, or to advise clients of file destruction policies.

Forms included:

• Privacy Policy
• Digital File Maintenance Clause
• Disposition and Destruction of Client Files Clause
• Disclaimer of Liability for Use of Cloud Storage or Technology Exposing Client Information to Hacking
• Sample Language for Billing and Credit Card Use

The Digital Revolution is reshaping the way the legal industry conducts business as more and more services become digitized, virtualized, and mobile. How clients pay for services is changing too.

Is your firm equipped to meet the digital payment demands of today’s business environment?

Learn how your firm can gain greater operational efficiency and significant time savings by offering modern online payment tools for your clients.  Discover the benefits of embracing digital payment tools, and why they’re a key aspect of providing an exceptional, modern client experience.

Download this eBook for an overview of:

• What makes a modern client experience
• Traditional concerns with accepting credit card payments
• How lawyers are optimizing cash flow and workflow with modern tools

Adopting online payments is no longer a question of if, but when, as more of your clients will choose competitors who do offer this option.