In recent years, many practitioners and firms have shifted to remote or hybrid work schedules, giving rise to more video and telephone conferences and making in-person meetings less common. One benefit of the move toward remote or hybrid working is the additional assistance that is available to individuals dealing with personal audio processing, hearing loss or similar issues.

Technological advances have improved live captioning and transcription capabilities offered by popular videoconferencing platforms, such as Microsoft Teams and Zoom. Participants can create computer-generated transcripts of conferences and calls that can be accessed and retained after the meeting. Another feature is the capability to provide live captions on screen during a meeting to assist the participants, which captions are generally not saved after the meeting ends.