Back in the early 1980s, law firm management consultants were encouraging firms to hire trained business managers. Before then, it was typical for firms to rely on one of the partners to become a self-taught expert on a subject never taught in law school.

Where do you go to find a law firm administrator? One recommendation found in an 1980s article suggested looking for a retired military officer. In 1985, Bruce Lyons, now the chief financial officer at Hartford’s Reid & Riege, was working at the Pentagon as a former Marine tank commander when this new field of law firm administration was emerging.

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