After being forced into conducting litigation online during the global COVID-19 pandemic, many clients are now open to continue litigating in a virtual environment when the pandemic ends, according to a new study.

The study, commissioned by insurance law firm Wilson Elser Moskowitz Edelman & Dicker, found that clients in the insurance litigation space were broadly positive to continuing to conduct virtual depositions, mediations, and workers compensation hearings. The vast majority (87%) of respondents said they had favorable reactions to virtual WC hearings during the pandemic, versus 13% who had negative reactions, while 76% of respondents had favorable reactions to virtual mediations versus 24%.