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Across virtually every occupation, employers have developed ways to communicate expectations to employees and to subsequently track their contributions. For a store clerk, it may be a shift calendar and a punch clock. For a salesperson, it may mean sales goals. For law firms, the billable hour—that commonly used, and just as commonly reviled, measure of client hours worked—often serves as the principal means by which to measure the contributions of their lawyers and apportion compensation. It’s long past time for a fresh look at billable hour requirements.

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