As one of the signatories to last year’s open letter from 25 general counsel, I am naturally interested in what makes the law firm-client relationship work better—and I’ve watched with interest the results of the GC Thought Leaders Experiment.

Throughout the summer, AdvanceLaw—an organization helping us and 200 GCs identify top counsel—shared a number of findings from the experiment. One finding in particular jumped out at me. In an article about law firm panels, the authors point out that the quality of lawyers’ work improves when clients convene law firm summits. They defined a summit as a “one- or two-day meeting for key outside counsel from several firms to bond with inside lawyers, learn from business clients, discuss strategy and be recognized for strong performance.” This chart from that article sums up the difference summits can make:

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