In-house counsel should be reevaluating their arbitration clauses in click-through agreements in anticipation of an uptick of class action suits as the pandemic continues.
E-commerce is on pace to grow 20% this year, according to a Technovio report from earlier this month. Brian Powers, CEO of PactSafe in Indianapolis, said click-through class litigation is on track to be up 15% in the past year. He would expect more class action suits to come as consumers are stuck at home shopping online.
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