KEYNOTE: Transforming Legal Operations Unit Into An Internal Partner in Challenging Times


On-Demand Webcast

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Cost: Complimentary

Sponsored by: 



As a legal ops professional, you have a million and one ideas to improve efficiency and performance of the legal department. But it may be hard to get the attention and ear of the CLO to actually share those ideas, or find ways to convince the CLO to make your agenda part of his/hers. Want some tips on how to get your ideas heard by those with the power to implement them? Want some practical advice on how to get a seat at the legal department decision-making table? In our keynote address, we will guide you through this process and also share proven leadership methods to help you win the support of the entire legal team.

Heather Nevitt, Corporate Counsel’s Editor-in-Chief, talks with a law practice management consultant and former senior vice president and general counsel of the Association of Corporate Counsel (ACC) Susan Hackett, on best practices to transform a legal operations unit into an internal business partner.

Immediately after the keynote will follow the webcast titled ‘Smart Collaboration: Why Creating a Shared Space Matters in Disruptive Times‘ sponsored by EVERLAW.




Susan Hackett | CEO | Legal Executive Leadership, LLC

Susan Hackett is the CEO of Legal Executive Leadership, LLC, a law practice management consultancy she founded in 2011 after serving for 22 years as the Senior Vice President and General Counsel of the Association of Corporate Counsel (ACC).

Susan is a recognized leader in the legal profession, viewed by many as among the most knowledgeable experts on in-house practice and legal operations; she is a founding leader of the value movement in law, and is widely recognized for her creative and visionary approach to re-engineering law departments and legal practice service delivery.

Her career-long focus has been to help general counsel and their teams – including those who support and provide services to them – to improve their ability to deliver demonstrable results to their clients.


This webcast is part of the Corporate Counsel’s Legal Operations in the Time of Disruption series, designed to share insights and best practices on how to transform your legal ops team.


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