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L-R: Brian J. Lamb, partner; William T. Garcia, chief practice innovation officer; and Deborah Z. Read, managing partner with Thompson Hine.

By 2016, Thompson Hine had poured years of time and countless resources into developing a budgeting tool to track its fees on client matters. But the firm was still working on the tricky part: convincing the firm’s own lawyers to use it.

Brian Lamb, head of Thompson Hine’s business litigation group, was a leader of that charge. At a 2016 partnership retreat in Cleveland, he finally laid it on the line: The firm was going to use these budgets, one way or another, and it would be more impressive to clients and the firm’s associates if they did it as a unified group.

And then he asked his business litigation partners whether they agreed.

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