There is so much misinformation about paperless offices, what they are and what they are not. While the term “paperless office” connotes a place where there is no paper, and everyone stares constantly at computer monitors, that is not what it is.

Simply put, a paperless office is one where all records, all files and all data are scanned or captured and stored electronically, with a backup stored offsite in the event of a catastrophe, such as a fire, a pandemic or some other event that prevents access to the physical office.