A large New York-based distribution company recently introduced a workforce of robots into its operational environment. Each robot was assigned a network account, a unique persona, and most interestingly, a human manager.

A financial services company reached out to Marcum’s executive search and professional staffing firm (Marcum Search) with a request for temporary data entry resources. What was different about this request was the recruiter’s response. After learning more about the opportunity (and the potential for ongoing work), the recruiter recommended the use of “digital workers” or robots to meet the client’s need.