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With a few notable exceptions, lawyers are reluctant to implement new technology to deliver legal services. According to a 2012 American Bar Association Legal Technology Survey Report of firms with over 500 lawyers, just 15 percent had tried cloud computing, 41 percent did not back up their computer files, and only 4 percent acquired new business through blogging or social media. For technology vendors, this reluctance is often reflected in frustrating, slow-moving sales cycles.

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