Not long after Randy Rutherford began working at Vonage in 2011, the company faced a major business problem—with the rise of the cellphone, its home phone service business was struggling.
To fix the issue, the telecom company had to reflect on what it could do best. Holmdel, New Jersey-based Vonage found that, to remain profitable, it needed to move further into the business sector and through a series of acquisitions also began to offer cloud services to businesses. With that, the legal team had to transition from a focus on everyday residential consumers to sales to corporations and businesses, and rethink its legal technology.
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