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Mike, a corporate associate at a large law firm, had been working on a series of due diligence projects since he started on the job about a year ago. One day, Mike picked up the phone and a junior partner, Carol, asked him to join her on a deal. Mike and Carol met later that day in her office. She gave him the deal sheet, talked him through its details, told him where he could find the relevant templates, and asked that he take a crack at first drafts.

Throughout the meeting, Carol was present, attentive and patient, and Mike felt excited and grateful for the opportunity to work with her. A day later, they both met again in her office, sat at a circular working table by the window and went over his drafts. As she marked them up, she explained with deliberate care her rationale for the corrections and checked in with him at regular intervals for his understanding.

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