Facing unprecedented challenges stemming from the coronavirus pandemic, law firms clients are asking for guidance on a range of issues, including business interruption insurance, privacy-related risks, changing patterns of litigation, negotiation of contracts due to force majeure clauses, M&A transactions, HR-related issues related to remote work, among others. They all want to know how to reduce costs, lower exposure, and identify, prioritize, and mitigate risks.
In response, law firms are learning to leverage data in a host of new ways to deliver insight to clients, provide them with targeted advice, and become a more trusted partner. For example, many firms are putting out daily and weekly client alerts based on legislative and state directives, new court rules and the changing legal environment. To do so, firms are aggregating their own data as well as data from clients, PACER, courts and financial records. They are also deploying specialized analytics tools that help them sort through massive volumes of data quickly to surface what is most relevant for their clients.
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