Charles Hoff, former senior vice president and international counsel at Equifax says there's a roadmap to follow to regaining public trust that relies on the company's own playbook.
September 21, 2017 at 10:07 AM
1 minute read
As the lawsuits and criticism continue to pile up for Equifax Inc. after the disclosure of a massive data breach impacting as many as 143 million U.S. customers, the company is scrambling to mitigate the damage.
Equifax CEO Richard Smith apologized to all affected in a Sept. 12 op-ed, promising that changes will be made. Days later, the company announced the retirement of its chief security and chief information officers.
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