Automation is being touted as the savior for various legal workflows, with information governance (IG) prevalent among them. At the International Legal Technology Association’s 2017 ILTACON Conference, leaders from Am Law 100 firms and a professional services group discussed their own experiences automating components of IG and suggested other areas ripe for automation.
The Obstacles to Automation
As it stands, the legal workflow isn’t entirely conducive to full automation. “The challenge is at law firms, there are full stops to automation,” said Julie Colgan, strategy and innovation chief at DTI Management Solutions. She also noted that law firms, at some point, need to insert humans into the process.
