The legal industry as a whole is on the brink of change, driven by an evolving cast of characters composed of partners, associates, general counsel and a new vendor class providing tools for the trade. Perhaps most impacted by the changing business climate is the law firm, and firm leaders by and large are quickly ramping up and revamping their processes to keep up in the game.

Or at least, so went the tone on Oct. 6 at Thomson Reuters’ 21st annual Law Firm Leaders Forum at the Pierre Hotel in New York. Amid the topics covered on the first panel of the day were driving change, putting some firms ahead of others, and the cause of many lawyer headaches: cybersecurity, artificial intelligence and automation.