The first 24 hours after a breach are often the most critical. It is in these moments that you set the stage for containment, investigation, notification and remediation efforts. As with many things in life, your first few steps will take you down a path, and you want it to be the right path.
A rapid response is needed to minimize damages. However, some terrible mistakes have been made in moments of haste, stress, panic and pressure. The actions performed must not only be fast; they must also be correct. Companies need to know what steps to take and in what order so that customer, patient or business data is protected and risks minimized.
