“The legal business is changing dramatically: overall growth is stagnating; I think we would overall agree things will never return to the way they were.”

So explained Gina Buser, principal and CEO at Traveling Coaches, in kicking off “What’s Keeping You Up at Night?” a panel at Legaltech West Coast. And her statement isn’t hyperbolic – these days, chief financial officers are placing greater emphasis on law firm profitability, an approach that affects everything from practice groups to matters. In short, firms are increasingly being run as businesses.