Technology is shifting the legal paradigm, and this is perhaps nowhere more pronounced than in the practice of discovery. A recent “mini-survey” by e-discovery software provider Zapproved attempted to catch prevailing attitudes on and practices for e-discovery data review and processing as practiced by in-house legal professionals, capturing results that some might find surprising.

Conducted among 92 in-house legal staff, Zapproved’s “2016 Mini-Survey “ asked participants to choose their e-discovery data processing method from in-house software, outsourced provider, and “manual process,” i.e., internal tools like Microsoft Outlook. From there, respondents were asked to rate their level of satisfaction with the process based on cost, ease and time.