As more legal departments—and even some law firms—strive to run their operations as a business, the selection of enterprise e-discovery software and services has become an increasingly important decision for litigation operations. While the challenges of reducing costs and finding new efficiencies haven’t changed, they are joined by other compelling factors that have come into sharper focus for project managers, including managing the quantity and type of data, determining risk, ensuring quality and reliability, and choosing technological support.
Depending on whom you talk to (vendor, lawyer, project manager) and from what your own experience has taught, outsourcing the e-discovery process may or may not be the right decision. While outsourcing is frequently used for law firms and legal departments, more are equipped to handle it in house, according to Brad Blickstein, founder of the Blickstein Group.
