Information governance (IG) requires a firm-wide approach for managing and protecting client information. IG initiatives in law firms are driven by several factors, including client requirements, legal statutes related to confidentiality and data privacy and the costs associated with managing growing volumes of both structured and unstructured content. By taking a proactive approach and laying out the business case through the measurement of the return on investment of information governance, law firms realize significant savings, improve client service and minimize risk.

Determining Metrics

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