Many of us in legal technology, somewhat obviously, routinely license software. Software comes in many shapes and forms—operating systems, office productivity suites, packages to support specific business processes, relational database packages and hardware device firmware, just to name a few.

On the surface, it’s fairly easy to understand why software is licensed and how our clients use it. We need to run computers, prepare documents and spreadsheets, execute transactions, effectively communicate and analyze data. Purchasing the right to use a company’s software to do these things is fairly straightforward.