Over the last few months, there has been much Sturm und Drang about the future of Big Law and whether technology can jump-start real access to justice for the 80 percent of Americans who can’t seem to find affordable lawyers willing to handle routine legal matters such as wills, divorces and real estate transactions.

The Question: What is the most urgent change needed in the U.S. legal profession, and why? (Responses slightly edited for clarity and length.)