"On February 5, 2024, CX360 became aware of defendant's unauthorized and continuing use of AI software, when during a sales managers' call, an AI utility bot, Otter, attempted to join the call under defendant's name," the complaint said.
February 09, 2024 at 04:27 PM
3 minute read
Litigation Reporter
The original version of this story was published on Connecticut Law Tribune
In a trade secret lawsuit, a former sales employee allegedly used an artificial intelligence transcriber to record business calls, forwarded hundreds of work emails to his personal account and refused to return confidential information.
Pullman & Comley and Cabello Hall Zinda filed this suit on Thursday in Connecticut federal court on behalf of West Technology Group LLC and CX360 Inc. against Connecticut resident Karl Sundstrom.
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