The growing interest in the legal industry for no- or low-code automation tools is being fueled in large part by corporate legal departments eyeing greater efficiency. But while in-house is embracing these tools, many law firms see them as antithetical to their business model.

“What I have seen is that the demand for efficiency and for value [is] coming from the legal departments and I think that is when law firms think they will lose business,” said Lourdes Fuentes Slater, founder and CEO of legal operations and law practice management consultancy Karta Legal.