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Zoom headquarters in San Jose California. August 24, 2020. Photo: Jason Doiy/ALM Zoom headquarters in San Jose, California. (Photo: Jason Doiy/ALM)

Zoom Communications Inc. has promised to boost its privacy procedures as part of a settlement agreement its Cooley counsel reached with the Federal Trade Commission, according to an announcement Monday. The agreement, signed by Travis LeBlanc, Cooley’s vice chair of its cyber, data and privacy practice, resolves allegations that the videoconferencing technology company misrepresented its security features, including claims that the platform implemented end-to-end encryption when it did not. Zoom has agreed to create an annual report on potential internal and external security risks and procedures for thwarting them, deploy a vulnerability management program and develop safeguards such as multifactor authentication.

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Alaina Lancaster

Alaina Lancaster, based in San Francisco, covers disruptive trends and technologies shaping the future of law. She authors the weekly legal futurist newsletter What's Next. Contact her at [email protected]. On Twitter: @a_lancaster3

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