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Despite enforcement of the California Consumer Privacy Act coming online earlier this month, many companies are still struggling to comply with the far-reaching state regulation. But it’s not just a lack of understanding about the CCPA’s requirements that is holding them back. It’s also a lack of automation and factors outside their control, according to a new survey of 121 U.S.-based companies by cybersecurity and cloud services company Akamai.

Complying with CCPA requirements are still a somewhat manual process for many companies. Only around a third of survey respondents, for example, said they fully automated showing or allowing customers access to their personal data. Even fewer, 23%, did the same for customer requests to have their data deleted. However, 43% were able to fully automate customers opting not to have their personal data sold by the company.

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Rhys Dipshan

CT-born, New York-based legal tech reporter covering everything from in-house technology disruption to privacy trends, blockchain, AI, cybersecurity, and ghosts-in-the-machine. Continually waiting for law to catch up with tech. (It's like waiting for Godot, but without the clowns)

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