Getting a new business off the ground alongside a full-time job is a challenge. Natalia Chumak talks about her experience establishing her own translation agency

It all started with a frustrating phone call with one of the translation agencies I was using in my capacity as a lawyer a couple of years ago. Although the agency was highly reputable and offered translation services in more languages than I knew existed, the quality of the translation left much to be desired. And, I had a tight deadline.