When Denise August was named property manager of the Courvoisier Courts condominium in Miami’s Brickell Key in 2014, she began tackling issues plaguing the condo association: Reserves were depleted, an insurance policy was due to expire, and the garage needed immediate repairs, according to a complaint filed in Miami-Dade Circuit Court.

August was employed by KW Property Management & Consulting, a Miami-based company that describes itself as one of the largest high-rise property management providers in Florida.

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