While lawyers, financial advisers, brokers and accountants work to learn about and leverage available technologies to increase the efficiency and effectiveness of their client deliverables, technology providers, including many startups, scramble to develop new solutions for the professional consumer in a never-ending race for market-share.

With this come new terminology such as artificial intelligence (AI), machine learning and robotics; and questions such as “will my lawyer or accountant be replaced by a robot?” and “how much of the value and cost savings being created are actually passed through to the end-user/client?”