More than at any point in history, our conversations and interactions are taking place electronically. At the end of your day, count on one hand how many face-to-face conversations you’ve had, and count on the other hand how many text and email conversations, Tweets, Facebook messages, Snapchats or direct messages you’ve exchanged that day. The more tech savvy you are, the latter surely outweighs the former.

While our iPhone and android devices give us virtually unlimited freedom to communicate with anyone at any time, the downside inevitably has been that electronic communications are often sent hastily, emotionally, and, are not always welcome by the recipient.

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