“This explosion of data and its driving of artificial intelligence and machine learning applications have really unlocked this brand-new phase of digital transformation,” says one industry leader. (Image: Shutterstock)
Although the COVID-19 pandemic didn’t start the digital transformation in the benefits industry, it certainly accelerated its pace. Trends such as remote work, telemedicine and a spike in online shopping are sure to continue as the economy slowly gets back to normal.
The industry must understand the profound impact of this transformation on customers, employees and health care in general, and then adjust accordingly, said Lygeia Ricciardi, client relations consultant and health-care futurist for Carium.
This content has been archived. It is available through our partners, LexisNexis® and Bloomberg Law.
To view this content, please continue to their sites.
Not a Lexis Subscriber?
Subscribe Now
Not a Bloomberg Law Subscriber?
Subscribe Now
LexisNexis® and Bloomberg Law are third party online distributors of the broad collection of current and archived versions of ALM's legal news publications. LexisNexis® and Bloomberg Law customers are able to access and use ALM's content, including content from the National Law Journal, The American Lawyer, Legaltech News, The New York Law Journal, and Corporate Counsel, as well as other sources of legal information.
For questions call 1-877-256-2472 or contact us at [email protected]
