Betsy McCoy knew something was wrong. The general counsel received 130 “nicely packaged” bills from one of her regular outside law firms. As she pored through them, she says that every single bill had a mysterious charge of anywhere from $50 to $1,900. When she examined them more closely, she read that the charge was for storing her computer files on the firm’s network.

“I went off the deep end,” says the VP of Miami-based real estate developer The Related Group. “What the hell?” To her amazement, the charges amounted to some $37,000.

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