“Generative AI, in particular, seems to really have the potential to change how we work and how our services interact with customers," Dana Wagner, chief legal officer of Twilio, said.
August 10, 2023 at 02:44 PM
4 minute read
Reporter
In-house leaders are enthusiastic about the potential for artificial intelligence but also wary of its risks.
They say it’s incumbent on in-house lawyers to get themselves educated, develop specific policies, understand the guardrails and use AI appropriately.
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