Crisis events are a defining trend of modern business. Corporate Counsel Advance spoke with Sean Roberts, former General Counsel of GlaxoSmithKline Consumer Healthcare, about his approach to crisis management.

Below, Roberts discusses the importance of remaining calm and implementing a well-established crisis management plan. He outlines the role of the GC in the event of a crisis, practical strategies to manage internal and external stakeholders, and the risk of creating a culture of paralysis when rebuilding the reputation of the organisation.

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